2 LISTENING
a
10.6 Listen to the conversation and underline the people who said these things.
1Buying something in a shop is usually more expensive than buying online.
Zuza / Haluk / No one
2When you buy online you can’t get what you buy straight away.
Zuza / Haluk / No one
3Buying clothes can be diffi cult because you cannot try them on before you buy them.
Zuza / Haluk / No one
4You cannot return something that you buy online.
Zuza / Haluk / No one
5There are sometimes problems with the delivery of things you buy online.
Zuza / Haluk / No one
6If people stopped going to shops, they would all close.
Zuza / Haluk / No one
b
10.6 Listen to the conversation again and tick ( ) the correct endings to the sentences.
1 Haluk thinks online shopping is better because …
ayou can buy things at any time of the day and it is often cheaper.
b
you don’t have to leave your house and it is often cheaper.
c
you don’t have to wait more than a few days and it is cheaper.
2The coat that Haluk bought recently was …
a 
damaged in the post. b 
too big for him.
c 
the wrong size and colour.
3The company who sold the coat …
a 
has given him an explanation of what happened. b 
has given him a refund.
c 
hasn’t replied to his email.
4Haluk buys books online because …
a 
he doesn’t like going to bookshops.
b 
he can find more books online than in the bookshop. c 
the bookshop in his town has closed.
5Zuza thinks that online shopping …
a 
will have an effect on shops in the future.
b 
has already had an effect on shops in her town. c 
is more fun than normal shopping.
6Which of the statements is not true?
a 
Zuza hopes that she will find love when she is shopping. b 
Zuza thinks that Haluk should stop buying things
online.
c 
Zuza thinks that Haluk will meet someone while he is at home.
cWrite about the advantages and disadvantages of shopping online. Include answers to these questions:
•What have you bought online?
•Why did you buy it online?
•Did you have any problems buying it online?
1 GRAMMAR
Correct the sentences.
1This table isn’t enough big for twenty people.
This table isn’t
big enough for twenty people.
2He invited too much people to his party – over 100!
3If I would have a motorbike, I wouldn’t take the bus to work.
4This morning it was too cold for swim in the sea.
5I will go on a diet if I were overweight.
6If Chile would win the World Cup, he would be delighted.
2 VOCABULARY
Correct the sentences.
1Could you look at my cat while I’m on holiday?
Could you look
after my cat while I’m on holiday?
2Tim isn’t here at the moment, but I can pass a message.
3There’s a very small menu in that restaurant, so the choose of food is very limited.
4It’s sad that Anna and Steven have broken down after being together for ten years.
5If you aren’t happy with your hotel, you should complaint.
6She was offered a better job, but turned it off.
3 WORDPOWER
Multi-word verbs with on
Underline the correct words to complete the sentences.
1He got / tried / kept on the shoes, but they were too big.
2I can’t go / put / get on working so much – I’m exhausted!
3It was quite dark in the restaurant, so I had to get / carry / put on my glasses to read the menu.
4I’m not sleeping well because my neighbour’s dog puts / keeps / tries on barking all night long.
5It was a really cold day, so she decided to put / try / carry on her scarf and gloves.
6Although it started raining, we decided to put / try / carry on playing tennis for another 20 minutes.
7He went back to his bedroom and tried / got / put on with his homework.
8Although they were dirty, I kept / put / went my shoes on when I went into his house.

REVIEW YOUR PROGRESS
Look again at Review your progress on p.106 of the Student’s Book. How well can you do these things now?
3 = very well 2 = well 1 = not so well
I CAN …
talk about moral dilemmas
describe problems with goods and services
return goods and make complaints
write an apology email.