30
1.Are you a self-started?
a.I only make an effort when I want to.
b.If someone explains what to do then I can continue from there.
c.I make my own decisions. I don’t need anyone to tell me what to do.
2.How do you get on with other people?
a.I get on with almost everybody.
b.I have my own friends and don’t really need anyone else.
c.I don’t really feel at home with other people.
3.Can you lead and motivate others?
a.Once something is moving I’ll join in.
b.I’m good at giving orders when I know what to do.
c.I can persuade most people to follow me when I start something.
4.Can you take responsibility?
a.I like to take charge and to obtain results.
b.I’ll take charge if I have to but I prefer someone to be responsible to.
c.Someone always wants to be a leader and I’m happy to let them do the job.
5.Are you a good organizer?
a.I tend to get confused when unexpected problems arise.
b.I like to plan exactly what I’m doing to do.
c.I just let things happen.
6.How good a worker are you?
a.I’ m willing to work hard for something I really want.
b.I find my home environment more stimulated than work.
c.Regular work suits me but I don’t like it to interfere with my private life.
7.Can you make decisions?
a.I am quite happy to execute other people’s decisions.
b.I often make very quick decisions which usually work but sometimes don’t.
c.Before making decision, I need time to think it over.
8.Do you enjoy taking risks?
a.I always evaluate the exact dangers of any situation.
b.I like the excitement of taking big risks.
c.For me safety is the most important thing.
9.Can you stay the course?
a.The biggest challenge for me is getting a project started.
b.If I decide to do something nothing will stop me.
c.If something goes wrong first time I lose interest.
10.Are you motivated by money?
a.For me, job satisfaction cannot be measured by money terms.
b.Although money is important to me, I value other things just as much.
c.Making money is my main motivation.
11.How do you react to criticism?
a.I dislike any form of criticism.
b.If people criticize me I always listen and may or may not reject what they have to say.
c.When people criticize me there is usually some truth in what they say.
12.Can people believe what you say?
a.I try to be honest, but it is sometimes difficult to explain things to other people.
b.I don’t say things I don’t mean.
c.When I think I’m right I don’t care what anyone else think.
13.Do you delegate?
a.I prefer to delegate what I consider to be the least important task.
b.When I have a job to do I like to do everything myself.
c.Delegating is an important part of any job.
14.Can you cope with stress?
a.Stress is something I can live with.
b.Stress can be a stimulating element in a business.
c.I try to avoid situations which lead to stress.
15.How do you view your chances of success?
a.I believe that my success will depend on factors outside my control.
b.I know that everything depends on me and my abilities.
c.It is difficult to foresee what will happen in future.
16.If the business was not making a profit after five years, what would you do?
a.Give up easily.
b.Give up reluctantly.
c.Carry on.
|
|
|
|
31 |
|
|
|
Now calculate your score: |
|
|
|
|
|||
1. |
a=0 |
b=2 |
c=4 |
9. |
a=2 |
b=4 |
c=0 |
2. |
a=4 |
b=2 |
c=0 |
10. |
a=0 |
b=2 |
c=4 |
3. |
a=0 |
b=2 |
c=4 |
11. |
a=0 |
b=4 |
c=2 |
4. |
a=4 |
b=2 |
c=0 |
12. |
a=2 |
b=4 |
c=0 |
5. |
a=2 |
b=4 |
c=0 |
13. |
a=2 |
b=0 |
c=4 |
6. |
a=4 |
b=0 |
c=2 |
14. |
a=2 |
b=4 |
c=0 |
7. |
a=0 |
b=4 |
c=2 |
15. |
a=0 |
b=4 |
c=2 |
8. |
a=2 |
b=4 |
c=0 |
16. |
a=4 |
b=2 |
c=0 |
Check how you rate as an entrepreneur:
44 or above
You definitely have the necessary qualities to become the director of a successful business. You have a strong sense of leadership, you can both organize and motivate and you know exactly where you and your team is going.
between 44 and 22
You may need to think more carefully before setting up your business. Although you do have some of the essential skills for running a business, you will probably not be able to deal with the pressures and strain that are a part of the job. You should perhaps consider taking some professional training or finding an associate who can compensate for some of your weaknesses.
bellow 22
Managing your own business is not for you. You are better suited to an environment where you are not responsible for making decisions and taking risks. To operate successfully you need to follow well defined instructions and you prefer work that is both regular and predictable.
Ex. 9. There are different stages to be involved in starting the company. Number the stages of the project for cargo transportation by airships in order in which you think they happened.
aConduct a feasibility study.
bGet the idea of using an airships to transport heavy goods.
cIdentify the market.
dConstruct the assembly plant.
eSeek investment from major companies.
fIdentify a problem.
gCreate the company
hInvite private investors to join the project.
Ex. 10. Read the information and find the definition of a “business plan”.
Setting up a successful business requires careful preparation and planning but also involves a degree of risk-taking. There are a number of questions that all entrepreneurs must ask themselves concerning the product or services that they intend to sell, the competition that they will face, the structure of the business itself and the sources of finance that they will need to open their new venture. This means that all of these parameters must be defined in a business plan: a document that shows how the
32
entrepreneur will organize his or her business, how much he or she expect to sell and where the capital will come from. Once this information has been put down on paper, the entrepreneur can then choose an appropriate form for the company, register it with the authorities and open for business.
Ex. 11. Read these extracts from the business plan and decide which sections of the checklist they come from.
|
b The Tea Set. Initially the |
c The street with |
a At first I will be |
business will be registered as a |
pedestrian access only, |
concentrated on getting |
limited company with ten |
which leads into the |
the business into profit. |
shareholders. |
main shopping area |
But if I am successful I |
|
and market square in |
would then consider |
d Retail selling a wide range of |
town of 70,000 |
looking for other sites in |
specialist teas and tea-related |
inhabitants. The shop is |
the city area and |
giftware. Sales will be made |
also close to the |
expanding the |
direct to customers and also by |
station, which is used |
management team. |
mail order. |
by several thousand |
Eventually it might be |
|
commuters daily. The |
possible to set up shops |
f I have already worked as an |
surface area is 45 |
in different locations |
employee in two different |
square metres at rent of |
around the country. |
companies, where I was |
1000 euros per month. |
|
involved in both marketing and |
g It’s not easy to give a |
|
customer service at the junior |
precise estimate but it |
|
management level. |
would seem to be |
|
|
essentially passing trade |
e I plan to advertise on |
h Two full-time sales staff for the |
within the shopping |
local radio and in the |
shop. One personal assistant to |
area. The target |
local press. This will be |
do secretarial work and |
consumer is middle- |
complemented by flyers |
general office administration. |
aged and with a |
distributed directly |
|
comfortable income. |
through letterboxes to |
|
There is no competition |
residents in the area. |
|
in the area as the |
|
|
concept for this type of |
|
|
shop is new and |
|
|
comparable products |
Business plan checklist |
|
are not currently |
|
|
available in other |
1.Details of the business |
|
outlets. |
|
Name of business |
|
|
Type of business (limited |
Who are the main competitors? |
|
company, partnership etc.) |
What are the advantages of your product or |
2. |
Personal details |
service over the competition? |
|
Relevant work experience |
6. Marketing |
3. |
Personnel |
What sort of marketing or advertising do you |
|
Number of people/job function |
intend to do? |
4. |
Product/ service description |
7. Premises/ machinery/ vehicles |
5. |
Market |
Where and why will you locate the business? |
|
Describe your market. Who are your |
What sort and size of premises will you need? |
|
customers? Is your market growing, static |
What machinery do you require? |
|
or in decline? |
8.Objectives that you have for the business. |
33
Ex. 11. Role play. Work in small groups. You have decided to set up your own business together and have approached the bank for advice. They have asked you to prepare a business plan. Decide what type of business you are going to set up, then discuss each of the points listed in a business plan. When you have finalized all the details of your business, prepare a written plan to give to the bank. Perform all the steps of the situation.
Vocabulary |
|
ladder |
лестница |
logo |
логотип |
headquarter |
головная компания |
stylish |
стильный, модный, элегантный |
to anticipate |
предвидеть, приближать |
feasibility |
анализ экономической и технической целесообразности |
assembly |
сборочный цех |
venture |
рискованное предприятие |
complemented |
дополненный |
flyers |
объявление, листовка |
pedestrian |
пешеход, прохожий |
precise |
точный |
comparable |
заслуживающий сравнения |
challenge |
проблема, вызов |
to cope |
справляться |
34
UNIT IV. MANAGEMENT
Topics for discussion:
1.What is management?
2.Levels of management.
3.Management styles.
4.Manager’s qualities.
5.Which bosses are best?
Ex.1. Read the text and answer the questions bellow.
Management.
Management is the process of coordinating the resources of an organization to achieve the primary organization goals. Managers are concerned with the following main resources: 1) material resources, which are physical materials and the equipment used by organization to make a product; 2) human resources – people, which are the mast important resources of any organization; 3) financial resources, which are the funds, organization uses to meet its obligations to various creditors; 4) information resources, that cannot be ignored by any organization. The functions performed by management information technology are collecting data, staring and updating data, processing and presenting information.
It’s very important for any organization to have clear objectives and goals, which give purpose and direction to the management process and serve as measuring stick for performance. Objectives are specific statements (short-terms tasks) detailing what the organization intends to accomplish within a certain period of time. A goal is an end state (long-term tasks) that an organization wants to achieve. Without those objectives and goals the management process, as a trip without a specific destination, would be aimless and wasteful.
Although nearly all aspects of modern life are touched by the work of managers, many people do not really understand what the management process involves. Management is a complex and dynamic mixture of systematic techniques and common sense. One can identify eight managerial functions: planning, decision making, organizing, staffing, communicating, motivating, leading, controlling. But the main of them are four: planning, organizing, motivating and controlling.
As any science, management is based on scientific theories. But it’s necessary to know how to apply these theories. What is important to an organization is not the number of managers it employs but the ability of these managers to achieve the organization’s goals, and this ability requires great skills. These skills can be divided into several categories: 1) a conceptual skill is the ability of a manager to see the
“general picture” of an organization, to manage subordinates in a proper way for getting required results; 2) a decision making skill; 3) an analytical skill; 4) an administrative skill; 5) a communication skill; 6) a technical skill. Besides these skills a good manager should possess some personal qualities, such as self-awareness, selfregulation, flexibility and many others.