Материал: Uchebnik_dlya_sud_expertov
UNIT 3. PRINCIPLES OF INTERPERSONAL COMMUNICATION
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Interpersonal, communicative, facial, dependent, successful, inevitably, primary, inescapable, irreversible, constantly, simple, likely, inherent, alike, exactly, simply, similar, just, difficult, humorously, accurate, unlike, psychological, relational, environmental, indirect, cultural.
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1.The more laws the less justice.
2.Who knows most believes least.
3.Kind words are worth much and they cost little.
4.Little enemies and little wounds must not be despised.
5.Better to ask a question than to remain ignorant.
6.The hardest work of all is to do nothing.
7.It is better to finish something than begin.
8.Not to know is bad, not to wish to know is worse.
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1. This method is as effective as the previous one. 2. The period is twice as long as a semester. 3. Inform us as soon as possible. 4. His attempt is not as efficient as his colleague’s one. 5. The more you work, the better you study. 6. The better you communicate with people, the more clients you have. 7. The more communication there is, the more difficult it is for communication to succeed. 8. I tried to express my ideas as clearly as I could. 9. The situation was not so emotionally charged as the last talk with the parents. 10. The ability to express an idea is as important as the idea itself. 11. Listening effectively is just as important as talking effectively and is a key to basic communication skills. 12. There are a lot of programs which promise instant success in public speaking. If you come across any one of them, run away as fast as you can.
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to face, face, facial |
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psychological, psychology, psychologist |
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law, lawful, lawyer, lawlessness |
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inevitable, inevitably, inevitability |
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variable, variability, vary, varied |
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theory, theoretical, theorist |
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inherence, inherency, inherent, inherently |
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interact, interacting, interaction, interactive |
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1.How do we receive communication from others?
2.Why do we say that communication is irreversible?
3.What do we usually swap?
4.Why is communication complicated?
5.What does “psychological context” mean?
6.How does cultural context affect the communication?
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TEXT
FOUR PRINCIPLES OF INTERPERSONAL COMMUNICATION
These principles are basic to communication. We can't ignore them!
Interpersonal communication is inescapable.
The very attempt not to communicate communicates something. Through not only words, but through tone of voice and through gesture, posture, facial expression, etc., we constantly communicate to those around us. Through these channels, we constantly receive communication from others. Even when you sleep, you communicate. Remember a basic principle of communication in general: people are not mind readers. Another way to put this is: people judge you by your behaviour, not your intent.
Interpersonal communication is irreversible.
You can't really take back something once it has been said. The effect must inevitably remain. Despite the instructions from a judge to a jury to "disregard that last statement the witness made," the lawyer knows that it can't help but make an impression on the jury. A Russian proverb says, "Once a word goes out of your mouth, you can never swallow it again."
Interpersonal communication is complicated.
No form of communication is simple. Because of the number of variables involved, even simple requests are extremely complex. Theorists note that whenever we communicate there are really at least six "people" involved:
1)who you think you are;
2)who you think the other person is;
3)who you think the other person thinks you are;
4)who the other person thinks he /she is;
5)who the other person thinks you are;
6)who the other person thinks you think she/he is.
We don't actually swap ideas, we swap symbols that stand for ideas. This also complicates communication. Words (symbols) do not have inherent meaning; we simply use them in certain ways, and no two people use the same word exactly alike.
Osmo Wiio (a Finnish researcher in human communication) gives us some communication maxims similar to Murphy's Laws (Osmo Wiio's Laws):
If communication can fail, it will.
If a message can be understood in different ways, it will be understood in just that way which does the most harm.
There is always somebody who knows better than you what you meant by your message.
The more communication there is, the more difficult it is for communication to succeed.
These tongue-in-cheek maxims are not real principles; they simply humorously remind us of the difficulty of accurate communication.
Interpersonal communication is contextual.
In other words, communication does not happen in isolation. There is:
Psychological context, which is who you are and what you bring to the interaction. Your needs, desires, values, personality, etc., all form the psychological context. ("You" here refers to both participants in the interaction).
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Relational context, which concerns your reactions to the other person - the "mix."
Situational context deals with the psycho-social "where" you are communicating. An interaction that takes place in a classroom will be very different from one that takes place in a bar.
Environmental context deals with the physical "where" you are communicating. Furniture, location, noise level, temperature, season, time of day, all are examples of factors in the environmental context.
Cultural context includes all the learned behaviours and rules that affect the interaction. If you come from a culture (foreign or within your own country) where it is considered rude to make long, direct eye contact, you will out of politeness avoid eye contact. If the other person comes from a culture where long, direct eye contact signals trustworthiness, then we have in the cultural context a basis for misunderstanding.
7..
1.Remember a basic principle of communication: _______________
a. be polite with others
b. listen to people attentively c. people are not mind readers.
2.Interpersonal communication is irreversible according to the proverb: ____________
a. “Look before you leap”
b. “Once a word goes out of your mouth, you can never swallow it again” c. “Soft words win hard hearts”.
3.There is no form of simple communication because _____________
a.we exchange ideas
b.we swap feelings and ideas
c.we swap symbols that stand for ideas.
4.A tongue-in-cheek maxim is _____________
a. a real principle of communication
b. humorous reminding of the difficulty of accurate communication c. the fact that if communication can fail, it will.
5.All the learned behaviours and rules that affect the interaction are considered as __________
a. cultural context of communication
b. psychological context of communication c. situational context of communication.
6.Noise level, temperature, season, time of day are examples of factors in _____________
a.situational context of communication
b.environmental context of communication
c.psychological context of communication.
8. . .
Inescapable, irreversible, complicated, contextual, inevitably, involved, inherent, interaction
1.Impossible to avoid. _____________
2.The quality, state or process of (two or more things) acting on each other. __________
3.Not easy to understand or analyze. ____________
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4.Connected by participation or association. _____________
5.Incapable of being returned to the original state. _______________
6.Involving in the circumstances in which an event occurs. ____________
7.Invariably occurring or appearing. ____________
8.Existing as an essential constituent or characteristic. __________
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Communicative skills |
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communicative
understand the body language well
listen effectively
express feelings easily
express thoughts and ideas clearly
well-skilled
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1. When I first meet someone, ____________________
A)I wait for the other person to make the introduction first.
B)I introduce myself with a smile and offer a handshake.
C)I hug (!) the person.
Answer:
Best answer: B. It's good to initiate the introduction and introduce yourself with a handshake and smile. If shaking hands is difficult, a quick head nod is a good substitute. Initiating the introduction with a smile and handshake (or head nod) helps build rapport.
By looking at the answers A and C, you can deduce a few self evident realities.
A represents a conservative culture where it might be customary to let the other person speak first, as a matter of respect.
C May not be an appropriate especially if the other person is a tight lipped Brit. This is one of the main reasons why everyone should move beyond the movie stereotypes and actively engage in developing their interpersonal communication skills.
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